Where stars become


How to win a

Golden Ticket

The best of Bollywood is in attendance for this glamourous evening. A night that’s celebrating the most beautiful women and their iconic roles in the Hindi film industry. You should be there too. Just follow the steps below.

  • Buy a Lux pack to stand a chance to win a Golden Ticket.

  • You must hurry! Only the first 50 callers with a valid Golden Ticket get to attend the Lux Golden Rose Awards.

  • Once you have the Golden Ticket, give a missed call to 9337 266 777.

  • Our Lux Golden Rose Awards team will call you back for further details.

Who can participate in the offer?

  • The Offer is open to any Indian adult citizen, currently residing in India.
  • HUL employees and their families, agents and business partners directly or indirectly related to HUL or their contractors are not eligible to participate in the Offer, and can be excluded at any time such a relationship comes to the notice of HUL.
  • Companies, partnerships, HUFs, NGOs, and other forms of legal entities cannot participate.
  • An individual person can participate only once as claimant. Multiple entries by the same person will result in disqualification of all entries.
  • Joint entries are not permitted i.e., only one claimant can enter a claim
  • Any person who participates in the Offer does so of his or her free will. There is no compulsion to take this Offer. The person understands that participation in the offer will only be driven by these T&C (as amended from time to time) and therefore agrees to the same at the time of participation.

Period of the Offer

  • This offer is open during the offer period only and the claim along with the mandatory details must be successfully uploaded and submitted on the Claim website during the offer period as per the procedure laid down in these T&C and as mentioned on the claim website.
  • The offer or the offer period may be amended at the discretion of HUL management without prior notice. This could include extending the offer, or curtailing it.
  • This offer is open till the stock lasts in the market.

Claim lodging process

The following clauses define the process of lodging a claim, which must be followed by the customer. Any deviation from the defined process will render the Claim disqualified.
  • The customer must call the number stated on the coupon placed inside the product pack. On receiving a call-back, the customer will hear a welcome message and also receive an SMS with a link to the offer microsite. HUL is not liable to reimburse the customer with call charges for the incoming or outgoing calls nor is responsible if the SMS is not received due to any network issues.
  • The customer must visit the microsite, read, understand and agree to accept all the Terms and Conditions of participation, prior to submitting his / her details and even otherwise, once the details are submitted, no dispute can be raised later on the Terms and Conditions and the process adopted.
  • The participation in the offer shall be made only through an online claim form on the micro-site in English language. Any other mode of submission of claim shall be deemed to be invalid. Any incomplete or incorrect or unclear information / documents / photographs will render the claim disqualified.
  • The customer must upload a clear and valid picture of the coupon. Any distorted or mutilated image will render the claim invalid.
  • The customer must also answer a mandatory brand related slogan.
  • The customer must fill the form with correct details and sign off the declaration on the website and press submit button.
  • HUL is not liable to reimburse any data charges for the upload and submission of details on the micro-site.
  • Claimant will receive a call from an HUL executive to confirm their participation in the offer and confirm the details submitted by the customer.
  • The coupon submitted by the Claimant shall be required to be produced in original, and only upon verification of its authenticity, the claim shall be considered as valid and the customer will be allowed to participate further.
  • HUL is not responsible for loss or non-receipt of claims, or delayed receipt of claims, or claim website down-time for technological or any other reasons
  • Claims and the supporting coupon once submitted cannot be modified / replaced.
  • HUL does not take any responsibility if the website is not working on any day, for reasons which are beyond its control.

Claim evaluation/validation process

  • All claims received will follow a defined process, as mentioned below, to determine if they are complete, accurate and aligned with the T&C of this Challenge. This process is not subject to being queried or changed by any customer. This process as defined by HUL shall be final & binding and cannot be questioned in any manner what so ever.
  • The first valid 50 claims received, as per the procedure mentioned above, will be verified and adjudged as valid which will be selected on the basis of date and time of submission of entries on the microsite by the Claimant. The Claimant will have to submit the coupon in person to the HUL executive during their visit to Mumbai.
  • If any claims amongst the first 50 are found invalid, the 51st claim onwards will be considered for validation in a chronological order on the basis of date and time of receipt of claim entries.
  • Once the above has been validated, the 50 valid claimants will be sent a Lux gift hamper and subsequently will be sent 1 pass inviting the customer to attend the Lux Golden Rose Awards. Travel and accommodation arrangements for the customer and his/her guest will be made by HUL. The offer will end at this point.
  • If the customer cannot submit the coupon in physical during his visit, the same shall be treated as fraudulent and necessary action shall be taken by HUL as deemed fit.
  • The customer cannot send a representative in his/her stead to attend the award ceremony.
  • If at any time post completion of the validation process and before the award ceremony it is determined by HUL or any other body that the claim made by the customer is fraudulent, the passes will immediately be cancelled.

Privacy Policy and Confidentiality Obligations

  • The information collected through this activity shall be stored and processed as per the Unilever Privacy Policy available at http://www.unileverprivacypolicy.com/en_gb/policy.aspx
  • The collected information shall only be retained only for the purpose of this offer, and shall be deleted thereafter.
  • HUL and its auditing and implementation partners only will access the information submitted by the customers, and such information shall not be shared with any other person or party, whatsoever.
  • The customers understand and acknowledge that the information shared by them may be transmitted to a server which may not be located in India, and the customers consent to such transfer, subject to stringent adherence to the Privacy Policy norms and all applicable laws by HUL and its auditing and implementation partners.
  • The customers understand and agree that it would be their responsibility to ensure that all information shared with HUL is up to date and accurate.

Other terms and conditions

  • The offer may be amended at the discretion of HUL management without prior notice. This could include extending the offer, or curtailing it. Once the same is updated in the website, customers shall be deemed to have been given adequate notice of the same.
  • HUL reserves the right to cancel the offer at its discretion, any time during the period of the offer.
  • The offer is only applicable within the national boundaries of India.
  • The decision of HUL management on all other matters regarding the claims is final and binding on the customers.
  • Participating in the claim process in any manner is tantamount to agreeing to these T&C, as changed from time to time.
  • HUL, its employees and its agents and contractors will not be responsible for Claims that are lost in transit (physical or electronic mode) or deleted or corrupt or not accessible in any manner.
  • HUL will not be responsible if emails sent by HUL to customers or vice-versa as part of the claim validation process are not received, or received late, by customers / HUL.
  • Claims will be accepted in English only.
  • Claimant understands and agrees that mere inclusion in the claim process does not entitle the customer to a prize or to any other form of consideration.
  • Customers and winner (if any) permit HUL free of cost, the use of their name, photograph and/or video footages and factual information about their claim in public media.
  • HUL, process advisors and validators, and their contractors for this offer, will not be liable for any claims / disputes made by the customers in relation to the offer, process and protocol used.
  • HUL does not take responsibility for any loss or damage (direct or indirect) that any person or organization may suffer as a result of participating or attempting to participate in the offer, the offer being withdrawn or its T&C amended.
  • HUL does not take responsibility for any harm caused to any customer or damage / theft of his/her luggage at any time during the travel, hotel stay and the award ceremony.
  • HUL cannot and shall not be accountable / liable for any disruptions / stoppages / interruptions or cancellation of the offer due to matters beyond its control and for force majeure reason(s).
  • All disputes relating to or arising out of the offer shall be subject to the laws of India, and shall be subject to the exclusive jurisdiction of the courts of competent jurisdiction at Mumbai, India.
  • The customers agree that they shall hold harmless HUL, its employees, officers, contractors or other persons and shall defend them against any loss, claim, demands, costs, damages, judgments, expenses or liability arising out of or in connection with any or all claims whether or not groundless, that may be brought against HUL by any third party in connection with their claim(s)
  • If customers are unclear as to the T&C or any element of the offer or experience difficulties of any kind, they can write in their questions, problems or queries to Hindustan Unilever Ltd; Unilever House; B D Sawant Marg; Chakala; Andheri (E); Mumbai 400 099 or call on our toll free number 1800-10-22-221
  • This offer is not a lottery or game of chance.
  • Participating in this offer will require communication with the customer, and hence, customer waives his / her national do not call directory rights for the purposes of this offer.
  • If at any time, HUL is unable to reach the customer, and makes three consecutive unsuccessful attempts, the claim of such customer will be disqualified.